I just received an email from a sister-in-law of a couple we shot like 4 years ago. She had a print that was somehow damaged and wanted to order a new one. It's times like these that I am so glad to be a Pictage partner! Using a pro lab like Pictage allows me to simply go online, select the event I want to rerelease and click "release" and it's done. Now the customer can simply go online, reorder the pic and I don't have to dig up old back up cd's, make the print, mail the print etc. for what would be nearly no profit when it's all done. Plus by releasing the event online again it might just generate a few more sales etc. as I added a discount purchase price for the next two months! If you've not used Pictage or have heard negative things in the past about them, just know that the CEO Jason Keifer recently sent out a letter addressing the 4 most common complaints about their services and he described in detail their efforts to improve in these areas. I'm proud to be in partnership with such a great company! And since I've had no sponsorship from Pictage (though I wish I was) I say this with no other motive than simply turning others onto a great service that really reduces the stress in my life and allows to focus on running my business, not just maintain it.