i just received this from a client from last year. i thought it was well worth sharing about how to treat a client.


this is a bit random, but i just felt the overwhelming need to express how much we enjoyed working with you both, and how wonderfully easy going you were-- i think my appreciation quadrupled this week a whole year in retrospect, and i wish i could figure out how to better articulate it. chris' sister is getting married next week, and they are absolutely traumatized by their photographer. apparently the original price of the contract has now tripled with extras that "they absolutely have to have", and the family is just shocked, because the woman will not back down and refuses to change her agenda. it is as though she knew when they would be the most stressed out, and moved in for the kill. whereas, i still remember meeting you and walking through the contract, with you telling me straight up "what you see is what you get--no hidden costs"--and that was certainly the case. not to mention, we never felt as though you treated us with anything but the utmost respect, regardless of which package we chose or photos we purchased. at any rate, it had been a pleasure working with you from Day 1, but i certainly have a new, enhanced perspective about how fortunate we were!
best,
jen

i think we settled in in record time cause we were putting in like 18 hour days since we were kid free and we had a lot of amazing friends and family helping us with the move and painting etc. i love our new place and i am so excited to have a formal studio that is gonna rock!

anyway, i'm trying to catch up but putting in the 18 hour days made me a ringer for the flu and i caught it! :( i'm almost fully recovered but still feeling a little junky. it's amazing, every time i get sick so many things are exposed for what they really are, stuff. at the end of my life i wont care about most of what i spend my time doing but i'll so wish with all that is within me that i'd known God and my loved one's more. this year i want to really, truly seek to love God with all that I am and seek to love those around me with all I can!

i'll post some pix of the new place soon, lara has done an amazing job of making it look really sweet already! thanks to all of you who helped us and showed us how loved we really are.

i had to share this real quickly. lara and i went out and spent 9 hours picking out fans, lights, paint and more so that we can make our new home look and feel like we want it to (or at least get a start on it.) when i got home i sat down and picked out my favorite images from a wedding i recently shot, put them into my respective actions folders and clicked on my new "run actions" icon and now i am heading to bed!

what does that mean? it means that all i had to do was select the pix i like, drag and drop them into one of my 25 custom action folders and click "run actions" and now i'm heading to bed. while i sleep all 25 actions will be fully automated, any images having multiple actions applied will be renumbered so i don't lose any images and then they will be automatically placed into my almost finished folder. when i wake up in the morning i'll check to confirm that my images look exactly like i want them to, (if i want to adjust any i'll just use my micro actions that are included in the new Davis Tools EZ Editor 1.0 to edit to final perfection,) then i'll renumber and ftp them to Pictage where they'll take care of the rest!

i know i sound like a salesman but this thing is truly unbelievable. it wont be long before i'll have the beta version available online at www.davistools.com

gary at www.robintek.com is so incredible. he's the guy that does all the programming stuff i need for this project. we are working on making it pretty and working out any problems.

i never thought that editing a wedding could be so easy! if your interested in learning more about this product please go to www.davistools.com and sign up for my mailing list at the bottom of the home page.

360 payments more and it's all mine!

Praise the Lord! We've been looking to get this home for 8 months now and after a little patience, a ton of showing our current home and a big leap of faith for a bigger house payment we are going for it!

We'll be moving our home and office this Sat. Sept. 16th from 9:00 til whenever we are done.

I am really trying to tie up any loose ends for business and make sure everything transfers over as seemless as possible but please be patient if I am not quick to return emails and phone calls.

I'm so excited about this house cause it has a bunch of character as a one of a kind built in the 1800's, an incredible yard, we can walk to anywhere in uptown old westerville and it also has an old out building that we will be converting to our studio shooting space!

Keep us in your prayers as things are a bit stressful as we prepare to move!

God bless,

jim, lara, ashton and brayden

p.s. our new address will be 64 S. Vine St. Westerville, OH 43081

Here's my latest family portrait that I recently did with Brynne and Max's family.

You guys did great and I hope you enjoy these pix for years to come. They grow up so fast! I wish we could put a halt on them growing up. :) God bless you guys and your family.

jim and lara